Privacy Policy

When you contact us through our website, phone, or WhatsApp, or visit the clinic, we may collect your name, contact number, email address, and health-related information necessary for your consultation and treatment, such as medical history, test results, and treatment records.

• To respond to enquiries and schedule appointments
• To provide medical consultation, diagnosis and treatment
• To maintain medical records as required by law
• To send appointment reminders and relevant clinic communication
• To improve our services and website experience

Your medical information is treated with the same confidentiality as any patient record under applicable Indian medical and data protection regulations. It is not shared with third parties except where necessary for your treatment (for example, with a laboratory or referral specialist), where required by law, or with your explicit consent.

Our website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. This data is used in aggregate and is not linked to your medical records.

You may request access to, correction of, or deletion of your personal information held by us, subject to our obligations to retain medical records as required by law. To make a request, contact us at care@neofertility.co.in or call +91 73377 61236.

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page.